Premium teas from around the world – hand-selected in Salzburg

Our shipping costs are tiered by weight and depend on the destination country. Within Austria, shipping starts at €5.00; in Germany, it starts at €8.00. For orders of €80 or more, we offer free shipping to Austria and Germany. You can find the exact prices for your country on our Shipping page.

We generally ship orders every Tuesday and Thursday from Salzburg. Within Austria, you’ll usually receive your package within 1–3 business days after shipment; for Germany, 3–5 business days; and for the rest of the EU, 5–7 business days. As soon as your package is on its way, we’ll automatically send you a tracking number via email. For more information, visit our Shipping page.

We ship to Austria, Germany, throughout the EU, as well as to the United Kingdom and the United Arab Emirates. For shipments to other countries, please contact us directly at +43 676 73 56 914. You can find details about all shipping zones on our Shipping page.

Express shipping is available upon request. Please contact us by phone at +43 676 73 56 914 —we’ll check the fastest shipping option for your order and provide you with a quote right away.

We’d be happy to. Our flagship store is located in Salzburg’s Old Town (Griesgasse 7). Here, you can sample over 200 varieties, get detailed advice from our team, and experience our signature Salzburg blends—such as Mozart, Sacher, and Diplomatenmischung—right on the spot. You can find our hours of operation and directions on our store page.

In our online store, you can pay by credit card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, Klarna, EPS, Sofortüberweisung, or by prepayment. The Stripe Optimized Checkout Suite automatically displays the payment methods available in your country. You can find a complete overview on our Payment page.

Yes, through our payment partner Klarna, you can choose from purchase on account, installment plans, and instant bank transfer (subject to a positive credit check). You can view availability and terms directly at checkout. See an overview of all payment methods on our Payments page.

Yes. All payments are transmitted using SSL encryption and processed through certified payment providers (Stripe, PayPal). Credit card payments are additionally secured by 3D Secure (SCA). You enter your information exclusively with the respective payment service—Tea & Co itself does not store any card information.

You have a 14-day right of withdrawal starting from the date you receive the merchandise. You may return unopened teas and accessories within this period. For hygiene reasons, food packaging that has already been opened—including partially used tea tins—cannot be exchanged. You can easily exercise your right of withdrawal online via the “Cancel Contract ” page on our website.

When stored properly, tea has a surprisingly long shelf life. Black tea will retain its aroma for 2–3 years without any problems if stored correctly; green tea for about 1–2 years; and herbal and fruit teas for at least 1 year. You’ll find a specific best-by date on each of our packages.

Tea should be stored in a dark, dry, cool place and kept in an airtight container. It’s best to transfer the tea to a tin or a sealable glass jar immediately after opening it and store it away from strongly scented foods such as coffee or spices. This will help preserve its delicate aroma for a long time.

The price of tea depends on many factors: growing region, harvest year, leaf grade, picking time, and processing. A delicately hand-picked first-flush Darjeeling from a high-altitude garden therefore costs significantly more than a machine-harvested Assam Broken. We carry only hand-picked teas—ranging from reliable everyday teas to rare premium varieties.

To get started, we recommend mild, sweet, and nutty varieties such as Japanese Sencha or Chinese Chun Mee. Make sure the water temperature is around 70–75 °C and steep for a short time—1.5–2 minutes—so the green tea tastes pleasantly mild instead of bitter. If you’re unsure, feel free to visit our flagship store in Salzburg, where we’ll be happy to guide you through our selection of different varieties.

Bitterness is usually caused by water that’s too hot or by letting the tea steep for too long. Green tea should be brewed at 70–80 °C and steeped for no more than 2 minutes; black tea can be brewed with boiling water and steeped for 3–5 minutes. Water quality also plays a role—water with high mineral content can mask delicate flavors. Try using filtered water and sticking to the exact steeping time.

That depends on your personal sensitivity to caffeine. Here’s a tip: If you pour out the first brief infusion (about 30 seconds) and drink only the second infusion, the caffeine content is significantly reduced. Alternatively, our herbal and fruit teas, as well as decaffeinated rooibos, are especially good choices in the evening.