Ensuring the authenticity of your customer reviews
We look forward to hearing from you and invite you to share your experience with our products. For up to 12 months after purchase, we offer you the opportunity to leave a review and give us up to five stars. The overall rating of our products is based on the average of all verified customer reviews from the last twelve months. Your personal testimonials provide us with valuable insights.
To ensure the integrity of our reviews, we deliberately refrain from offering discounts for submitting a review.
Verification and confirmation of customer feedback
To ensure the authenticity of our customer reviews, we use an independent rating system from Judge.me. This system has implemented special security measures to guarantee that all reviews come from actual customers.
review process:
Technical review: Only customers who have actually purchased from us will receive an invitation to leave a review. After your purchase, Judge.me will send an email with the option to leave a review.
Manual control: Our team carries out manual checks to ensure that reviews are only submitted by genuine buyers. Anonymous reviews are not permitted; the email address used for purchase serves as a verifiable identifier. If there are indications of inauthentic reviews, they will be checked thoroughly and removed if there is no proof of purchase.
Your opinions are very important to us. We thank you for your time and your trust in our products. Your feedback enables us to constantly improve and offer both you and other customers an even better shopping experience.